All online orders will be double checked & inspected prior postage. MR Party will only accept refund due to manufacturing defects within 7 days from the date of purchased. Kindly mail (or return to store) the items back to proceed with refund.
For store purchased, all goods sold are non-refundable or exchangeable. MR Party will only accept refund due to manufacturing defects (for balloons only) within 7 days from the date of purchased. Kindly return with receipts to proceed with refund.
MR Party will only provide store credit refund (for balloons order, validity 1 year) for order cancellation due to any reasons, from intended date of collection/delivery.
For postponing of balloons collection or delivery, 1 day advanced notice is required. Last minute cancellation (day of delivery/collection) will not be refunded.
1. Website and all collateral images are for illustration purposes only.
2. Actual colour of the product may vary slightly from the website images due to lighting / screen issues.
3. In the event that any products are unavailable / sold out, we will contact the customer and propose substitutions before proceeding with the delivery / shipping, refund will be made accordingly should the substitutions fails.
Our Delivery Service for Your Convenient Selection:
*Normal Singpost Mail: Suitable for small items, toys and gifts.
*Not applicable for inflated balloons / Pinatas
Orders that contains helium filled latex balloons should be delivered TWO hour before the event commences as Latex balloons generally last for 8~10hrs only.
No delivery service available for Pulau Ubin, Tuas and Jurong Island due to accessibility.
For delivery of 101pcs (or equivalent) Helium balloons and above, delivery fee is $50/trip.
All bulk order payment must be received before processing of orders, at least 7 days in advance from the date of delivery.