Door/Van Delivery: Suitable for inflated balloons, decorations etc.

  • Customer is advised to use this service for bulk orders and inflated balloons.
    All orders including inflated balloons will be delivered in a single trip to save cost for customers.
    Should any customers need certain items earlier, other than balloons, the batch of orders should be submitted separately, without the balloons.
  • Standard delivery hours are from 10am to 7pm, any deliveries outside the stated standard timing shall subject to surcharges and availability.
  • As delivery slots are limited, we encourage you to book up to 3 days in advance.

Self-Collection:

  • Self-collection is at our shop only. No meetups at other public places.
  • Kindly allow 1 working day for order processing or call 96993467 if we can make a last minute request for your collection.
  • All payments to be made in advanced via PayPal, Bank transfer, DBS PayLah or PayNow prior collection or delivery.
  • Opening hours for our retail shop is from 11am โ€“ 6pm (Tues-Fri) , 10am- 6pm(Sat), 5pm (Sun & PH).
  • Online collection of balloons starts from 11am to 5.30pm on weekday, 10am to closing time on Sat, Sun & PH.
  • Kindly adhere to your stipulated pick-up time as we might be out for setup at certain time of the day without prior notices.
  • Do call us at 96993467 should you are late for collection so that you do not come while we are out for setup.

Exchange/Refund Policy

For those whom might be unaware, balloons do POPPED! While we aim to provide premium quality of all our balloons, certain balloons does popped due to its shape as well as the external factors, ie. warm temperature in an enclosed room or car (especially HELIUM balloons – cold contract, hot expand), sharp objects, frictions and rough handling.

Reminder: Balloons are decorative and fragile products, they are not intended to be hit like a ball, kick it or any similar sorts of handling.

It is in regrets to inform that once the balloons left our shop or being delivered and received in good conditions, MR Party will not be liable for any damages thereafter due to the nature of the products.

All online orders will be double checked & inspected prior postage. MR Party will only accept refund due to manufacturing defects within 7 days from the date of purchased. Kindly return to store with order number to proceed with refund.

For In store purchased, all goods sold are non-refundable or exchangeable. MR Party will only accept refund due to manufacturing defects (ie. balloons) within 7 days from the date of purchased. Kindly return with receipts to proceed with refund.

Order Cancellation / Postpone

MR Party will only provide store credit refund (validity 6 months), which may be use for other different occasions (except Personalised Products/Balloons) for order cancellation due to any reasons, from intended date of collection/delivery.

For postponing of balloons collection or delivery, 2 days advance noticed is required and is subjective to slot availability. Last minute noticed (on day of delivery/collection) will not be refunded.

Product Colours

1. Website and all collateral images are for illustration purposes only.

2. Actual colour of the product may vary slightly from the website images due to lighting / screen issues.

3. In the event that any products are unavailable / sold out, we will contact the customer and propose substitutions before proceeding with the delivery / shipping, refund will be made accordingly should the substitutions fails.

Shipping via Singpost/SmartPac

Our Delivery Service for Your Convenient Selection:
*Normal Singpost Mail: Suitable for small items, toys and gifts.

*Not applicable for inflated balloons / Pinatas

  • All mails are sent via Singapore Post normal Mail or SmartPac
  • All orders shall reach you within 3~5 working days, as per Singpost basic package service.
  • Upon purchase and selection of mailing option, customers automatically entering an agreement to release MR Party from any liabilities of any kind, for any delay by Singpost or loss of mails if customer select the normal mail option, as there is no tracking number for checking purpose.

IMPORTANT NOTES:

Orders that contains helium filled latex balloons should be delivered TWO hour before the event commences as Latex balloons generally last for 8~10hrs only.

No delivery service available for Pulau Ubin, Tuas and Jurong Island due to accessibility.

For delivery of 101pcs (or equivalent) Helium balloons and above, delivery fee is $50/trip.

All bulk order payment must be received before processing of orders, at least 7 days in advance from the date of delivery.